At a glance
| KeptRing | Ruby | |
|---|---|---|
| What it is | Done-for-you AI answering built only for home-service and construction contractors. | Live, human virtual receptionists (plus managed website chat). |
| Billed by | Per month with minute allowance | Per minute (bundled) |
| Published prices | $249/month per line ($197 for the first 10 paying clients), 500 answered minutes included, then 25¢ per minute. 14-day free trial with 250 answered minutes. | Receptionist plans: $250/month for 50 minutes, $395 for 100 minutes, $720 for 200 minutes, $1,725 for 500 minutes. |
Where Ruby is strong
- 100% live, human answering, 24/7 including holidays, per its pricing page.
- Optional scheduling, bilingual answering, intake, and payment collection.
- Mobile app, custom greetings, and local or toll-free numbers.
Where KeptRing is different
- Built only for contractors: trade-specific intake and safety rules (gas, CO, sparking) written for you and approved by you before go-live.
- Says it's an AI and that the call may be recorded on every call.
- Answers the calls you miss during business hours by default; after-hours is opt-in because of how Google LSA counts answered calls.
- Emails you a lead summary after every call. Texting isn't live yet.
- No call transfers, calendar booking, or CRM integrations yet.
- Published, flat pricing with a no-surprise-bills policy: the trial stops at 250 minutes, with reminders 7 and 3 days before the first charge.
Which fits? If you want a person on every call, Ruby is built for that. KeptRing is an AI assistant and says so on every call. If you're a contractor who mainly needs missed calls answered, safety-screened, and emailed to you at a flat published price, try KeptRing's demo line and judge for yourself.
Sources
- Ruby pricing: https://www.ruby.com/pricing/ (checked Oct. 17, 2026)
- KeptRing pricing: https://keptring.com/pricing/
Ruby is a trademark of its owner. KeptRing isn't affiliated with Ruby. We describe Ruby only from its own public pages; if anything here is out of date, email support@keptring.com and we'll correct it. See also: answering service cost comparison · all comparisons
Hear it before you decide.
Call the demo line and pretend you're a homeowner with no heat, or say you're a contractor and ask how it works. It costs nothing and takes two minutes.
The demo answers as Summit Heating & Plumbing, a fictional company. You'll hear that it's an automated assistant and that the call may be recorded.